Resume Guide

42 Medical Assistant Resume Skills That Get Interviews

Clinical Skills, EHR Proficiency & ATS Keywords Hiring Managers Actually Search For

Building a medical assistant resume that gets callbacks? With 12% job growth projected through 2034 and over 112,000 annual openings (Bureau of Labor Statistics, 2024), competition is fierce. This guide breaks down exactly which medical assistant resume skills employers prioritize—from vital signs and phlebotomy to EHR systems and billing codes—plus copy-ready bullets that prove you're ready for the front lines of patient care.

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14 min read

What Skills Should a Medical Assistant Put on a Resume?

In this guide, you'll discover the clinical competencies, administrative skills, and soft skills that separate top candidates from the rest. Medical assistants wear many hats—taking vitals, drawing blood, scheduling appointments, processing insurance claims—and your resume needs to reflect that versatility. We've organized everything by skill category and experience level, with achievement-focused examples you can adapt for your next application.

Strong Job Market

Medical assistant employment is projected to grow 12% from 2024 to 2034, with approximately 112,300 job openings expected annually—much faster than the average for all occupations (Bureau of Labor Statistics, 2024).

Tip

Certification matters. CMA or RMA credentials can boost your starting salary by $2-4/hour and are required for many hospital and specialty practice positions.

Medical Assistant Skills by Experience Level

Entry-level to senior: what to include at each career stage

Entry Level / New Medical Assistant (0-1 years)

Focus on certification, foundational clinical skills, and willingness to learn. Your externship experience counts—highlight specific tasks you performed.

  • 1
    CMA, RMA, or CCMA certification (or in progress)
  • 2
    Vital signs measurement and documentation
  • 3
    Basic phlebotomy and specimen collection
  • 4
    EHR navigation and patient documentation
  • 5
    Medical terminology and anatomy knowledge
  • 6
    Infection control and safety protocols
  • 7
    Patient scheduling and phone etiquette
  • 8
    CPR and Basic Life Support certification

Experienced Medical Assistant (2-4 years)

Demonstrate independence and expanded clinical skills. You should be handling complex procedures and mentoring new staff.

  • 1
    Advanced phlebotomy (difficult draws, pediatric)
  • 2
    EKG administration and basic interpretation
  • 3
    Medical billing and coding (ICD-10, CPT)
  • 4
    Prior authorization and insurance verification
  • 5
    Minor procedure assistance and wound care
  • 6
    Patient education and chronic disease support
  • 7
    New staff training and mentorship
  • 8
    Quality improvement participation

Senior Medical Assistant / Lead (5+ years)

Leadership and specialized expertise. You're trusted with complex clinical situations, staff supervision, and operational improvements.

  • 1
    Clinical team leadership and supervision
  • 2
    Workflow optimization and process improvement
  • 3
    Specialty certifications (ophthalmology, podiatry)
  • 4
    EHR implementation and super-user training
  • 5
    Compliance monitoring and audit support
  • 6
    Revenue cycle optimization and coding review
  • 7
    Emergency response and triage protocols
  • 8
    Clinical quality metrics tracking
Not sure which skills to highlight for Medical Assistant roles? Our AI-powered Skills Finder analyzes job market data to suggest the most in-demand technical and soft skills for your experience level. Enter your target job title below to get personalized skill recommendations that will help your resume stand out to recruiters and ATS systems.

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Hard Skills for Medical Assistant Resumes

Technical skills with resume examples and ATS keywords

Vital Signs & Patient Assessment
Blood Pressure, Temperature, Pulse, Respiration & BMI
ATS Keywords
Vital SignsBlood PressureTemperaturePulseRespirationBMIPatient AssessmentClinical Observations
Resume Bullets
Measured and documented vital signs for 40+ patients daily with 99.5% accuracy in a high-volume urgent care setting
Identified abnormal vital sign patterns in elderly patients, escalating to physician and preventing 3 cardiac emergencies
Trained 2 new medical assistants on proper vital sign measurement techniques following clinic protocols
Performed pre-visit assessments including height, weight, BMI calculations, and pain scale evaluations for 30+ patients daily

💡 Tip:Include volume metrics when possible—how many patients you assess daily demonstrates you can handle high-paced clinical environments.

Phlebotomy & Specimen Collection
Venipuncture, Capillary Draws & Lab Prep
ATS Keywords
PhlebotomyVenipunctureBlood DrawSpecimen CollectionLab PrepCapillary PunctureCentrifuge Operation
Resume Bullets
Performed 25+ venipunctures daily with 95% first-stick success rate across pediatric and geriatric populations
Collected and processed blood, urine, and throat specimens following strict chain-of-custody protocols
Reduced patient wait times 20% by streamlining specimen collection and lab prep workflow
Trained in difficult venous access techniques for patients with compromised veins

💡 Tip:Success rate and volume matter. If you have a high first-stick success rate or handle difficult draws, highlight it.

EHR & Medical Records Management
Epic, Cerner, eClinicalWorks & Documentation
ATS Keywords
EHRElectronic Health RecordsEpicCernereClinicalWorksAllscriptsMedical RecordsHIPAADocumentation
Resume Bullets
Managed patient records in Epic EHR for 2,500+ active patients, ensuring 100% HIPAA compliance
Documented patient encounters, lab results, and physician orders in Cerner with same-day turnaround
Reduced chart completion backlog by 45% through systematic documentation workflow improvements
Trained 5 staff members on eClinicalWorks navigation and documentation best practices

💡 Tip:Name the specific EHR systems you've used—Epic, Cerner, and eClinicalWorks are most common. Employers filter resumes by system familiarity.

Injections & Immunizations
IM, SubQ, Intradermal & Vaccine Administration
ATS Keywords
InjectionsImmunizationsVaccinationsIntramuscular (IM)SubcutaneousIntradermalFlu ShotsVaccine Administration
Resume Bullets
Administered 15+ daily injections including IM, subcutaneous, and intradermal following CDC guidelines
Managed annual flu vaccination clinic, administering 500+ immunizations over 2-week period
Maintained 100% accuracy in vaccine documentation and state immunization registry reporting
Prepared and administered medications including B12, allergy injections, and pediatric vaccines

💡 Tip:Mention specific injection types and any immunization-focused experience (flu clinics, pediatric vaccines). This is a high-value skill.

Medical Billing & Coding
ICD-10, CPT Codes, Insurance & Claims Processing
ATS Keywords
Medical BillingMedical CodingICD-10CPT CodesInsurance VerificationPrior AuthorizationClaims ProcessingRevenue Cycle
Resume Bullets
Verified insurance eligibility and processed prior authorizations for 50+ patients weekly
Coded patient encounters using ICD-10 and CPT codes with 98% first-pass claim acceptance rate
Reduced claim denials by 25% through improved documentation and coding accuracy
Managed accounts receivable follow-up, recovering $15,000+ in unpaid claims monthly

💡 Tip:Billing skills are increasingly valuable—mention specific code sets (ICD-10, CPT) and any claim denial reduction achievements.

Patient Scheduling & Coordination
Appointment Management, Referrals & Follow-ups
ATS Keywords
Patient SchedulingAppointment ManagementReferral CoordinationFollow-up SchedulingWaitlist ManagementCalendar Management
Resume Bullets
Scheduled 100+ patient appointments weekly across 4 providers, maintaining 95% appointment adherence
Implemented reminder system reducing no-show rate from 18% to 8%, improving clinic revenue
Coordinated specialist referrals and diagnostic testing for 25+ patients daily
Managed provider calendars and optimized patient flow, reducing average wait times by 15 minutes

💡 Tip:Show you can optimize schedules—reducing no-shows, managing waitlists, or improving patient flow demonstrates operational value.

EKG & Diagnostic Testing
Electrocardiograms, Spirometry & Point-of-Care Testing
ATS Keywords
EKGECGElectrocardiogramSpirometryPoint-of-Care TestingDiagnostic TestingPOCT
Resume Bullets
Performed and analyzed 10+ EKGs daily, identifying rhythm abnormalities for physician review
Conducted pulmonary function tests (spirometry) for asthma and COPD patients
Operated point-of-care testing equipment including glucose meters, rapid strep, and pregnancy tests
Maintained and calibrated diagnostic equipment per manufacturer specifications

💡 Tip:Diagnostic testing skills set you apart. Mention specific equipment and any interpretation assistance you provide.

Medication Management
Prescription Refills, E-Prescribing & Pharmacy Coordination
ATS Keywords
Medication ManagementPrescription RefillsE-PrescribingPharmacy CoordinationPrior AuthorizationMedication Reconciliation
Resume Bullets
Processed 50+ prescription refill requests daily, verifying medication history and allergies
Managed e-prescribing through Surescripts, ensuring accurate transmission to pharmacies
Coordinated prior authorization for specialty medications, achieving 90% approval rate
Educated patients on medication instructions, side effects, and adherence strategies

💡 Tip:Emphasize accuracy and patient safety. Medication errors are a major concern—show you understand proper protocols.

Wound Care & Minor Procedures
Dressing Changes, Suture Removal & Sterile Technique
ATS Keywords
Wound CareDressing ChangesSuture RemovalSterile TechniqueMinor ProceduresSurgical AssistanceInfection Control
Resume Bullets
Assisted with 15+ minor surgical procedures weekly including biopsies and excisions
Performed wound care and dressing changes following sterile technique protocols
Removed sutures and staples under physician supervision with zero infection complications
Prepared procedure rooms and maintained sterile field for in-office surgeries

💡 Tip:Highlight sterile technique and infection control. These skills are especially valued in surgical and specialty practices.

Medical Terminology & Anatomy
Clinical Vocabulary, Body Systems & Diagnosis Understanding
ATS Keywords
Medical TerminologyAnatomyPhysiologyBody SystemsClinical VocabularyMedical Abbreviations
Resume Bullets
Applied comprehensive medical terminology knowledge in patient documentation and physician communication
Accurately transcribed physician orders and documented clinical findings in EHR
Utilized anatomy knowledge to assist with patient education on conditions and procedures
Maintained 100% accuracy in documentation using proper medical abbreviations and terminology

💡 Tip:While foundational, accurate use of medical terminology in your resume itself demonstrates competency.

Infection Control & Safety
OSHA, Standard Precautions & Sterilization
ATS Keywords
Infection ControlOSHAStandard PrecautionsSterilizationAutoclavePPEHand HygieneSafety Compliance
Resume Bullets
Maintained 100% compliance with OSHA bloodborne pathogen standards and infection control protocols
Sterilized instruments using autoclave and chemical disinfection per manufacturer guidelines
Conducted monthly safety audits identifying and correcting 10+ potential hazards
Trained new staff on proper PPE usage, hand hygiene, and standard precautions

💡 Tip:Infection control is non-negotiable. Mention OSHA compliance, proper PPE usage, and any safety committee participation.

Telemedicine Support
Virtual Visits, Remote Monitoring & Digital Health Platforms
ATS Keywords
TelemedicineTelehealthVirtual VisitsRemote MonitoringDigital HealthVideo Conferencing
Resume Bullets
Facilitated 20+ telemedicine visits daily, managing patient check-in and technical troubleshooting
Prepared patients for virtual consultations, collecting vitals and history prior to physician connection
Monitored remote patient data including blood pressure and glucose readings, alerting providers to concerns
Trained 50+ patients on telemedicine platform usage, improving virtual visit completion rates 30%

💡 Tip:Telemedicine skills are increasingly valuable post-pandemic. Mention platforms you've used and patient support provided.

Need stronger action verbs? Browse our Action Verbs Library for powerful words that make your achievements stand out.

Soft Skills Every Medical Assistant Needs

Interpersonal abilities that strengthen your resume

Patient Communication
Active Listening, Health Literacy & Compassionate Care
ATS Keywords
Patient CommunicationActive ListeningHealth EducationCompassionEmpathyPatient Relations
Resume Bullets
Served as primary patient contact for 40+ daily encounters, explaining procedures and addressing concerns
Translated complex medical instructions into plain language for patients with limited health literacy
Received 15+ positive patient reviews citing compassionate care and clear communication
De-escalated anxious patients prior to procedures, reducing appointment cancellations 20%

💡 Tip:Medical assistants are often patients' first point of contact. Show you can communicate complex information clearly and compassionately.

Multitasking & Time Management
Prioritization, Workflow Efficiency & High-Volume Environments
ATS Keywords
MultitaskingTime ManagementPrioritizationEfficiencyHigh-VolumeWorkflow Optimization
Resume Bullets
Managed clinical and administrative duties simultaneously in high-volume practice seeing 80+ patients daily
Prioritized urgent patient needs while maintaining 15-minute average room turnover time
Balanced phone triage, patient rooming, and documentation tasks with zero missed deadlines
Developed workflow system reducing end-of-day documentation backlog from 2 hours to 30 minutes

💡 Tip:Medical assistant roles require constant juggling. Quantify your ability to handle multiple responsibilities simultaneously.

Teamwork & Collaboration
Physician Support, Nursing Coordination & Staff Relations
ATS Keywords
TeamworkCollaborationPhysician SupportInterdisciplinaryCommunicationStaff Coordination
Resume Bullets
Collaborated with 5-physician team and 8 nursing staff to deliver seamless patient care
Anticipated physician needs during patient encounters, reducing exam time by 10%
Coordinated with laboratory and radiology departments to expedite diagnostic results
Participated in weekly staff meetings, contributing process improvement suggestions that reduced patient wait times

💡 Tip:Medical assistants work closely with physicians, nurses, and front desk staff. Show you're a team player who enhances clinic operations.

Attention to Detail
Accuracy, Documentation & Error Prevention
ATS Keywords
Attention to DetailAccuracyQuality AssuranceError PreventionDocumentationPrecision
Resume Bullets
Maintained 99.5% accuracy in patient documentation, medication administration, and vital sign recording
Identified and corrected 5+ documentation errors weekly during chart review quality checks
Double-verified patient identity and medication orders, preventing 2 near-miss medication errors
Implemented double-check protocol for vaccine administration reducing documentation errors to zero

💡 Tip:Healthcare errors can be life-threatening. Emphasize your accuracy record and any quality improvement contributions.

Adaptability & Stress Management
Fast-Paced Environments, Emergencies & Change Management
ATS Keywords
AdaptabilityStress ManagementFlexibilityEmergency ResponseComposureChange Management
Resume Bullets
Maintained composure during medical emergencies, assisting with 3 code situations per year
Adapted quickly to new EHR system rollout, becoming super-user within 2 weeks of implementation
Managed patient surges during flu season, handling 50% higher volumes without overtime
Transitioned seamlessly between 3 specialty departments based on daily staffing needs

💡 Tip:Healthcare environments are unpredictable. Show you can stay calm under pressure and adapt to changing situations.

Professionalism & Ethics
Confidentiality, HIPAA Compliance & Professional Conduct
ATS Keywords
ProfessionalismEthicsHIPAA ComplianceConfidentialityPatient PrivacyProfessional Conduct
Resume Bullets
Maintained strict HIPAA compliance with zero privacy violations over 4-year tenure
Upheld professional boundaries while providing compassionate patient care
Served on ethics committee reviewing patient care policies and staff conduct issues
Completed annual compliance training on HIPAA, OSHA, and organizational policies

💡 Tip:Healthcare demands the highest ethical standards. Highlight HIPAA compliance and patient confidentiality commitment.

Writing your professional summary? Our AI Resume Summary Generator creates compelling summaries that highlight your key skills.

ATS Optimization Tips for Medical Assistants

  • List certifications with full names: 'Certified Medical Assistant (CMA)' not just 'CMA'
  • Include specific EHR systems: 'Epic', 'Cerner', 'eClinicalWorks'—employers filter by system experience
  • Use 'phlebotomy' and 'venipuncture' interchangeably—ATS may search for either term
  • Match the job posting language: if they say 'medical billing experience', use that exact phrase
  • Include both ICD-10 and CPT if you have coding experience—these are high-value ATS keywords
  • Quantify clinical volume: '40+ patients daily' is more searchable than 'high-volume experience'
  • Mention specialty experience: 'dermatology', 'cardiology', 'pediatrics'—specialty clinics filter for this

Resume Mistakes Medical Assistants Should Avoid

Common errors that get skills sections rejected

Don't Do This

Listing clinical skills without context

Saying 'phlebotomy' tells employers nothing. They want to know volume, success rate, and patient populations you've worked with.

Do This Instead

Add specifics: 'Performed 25+ venipunctures daily with 95% first-stick success rate including difficult pediatric draws'

Don't Do This

Omitting EHR system names

Employers often filter resumes by EHR experience. If you've used Epic, Cerner, or eClinicalWorks, your resume needs to say so explicitly.

Do This Instead

Create a 'Technical Skills' section listing specific systems: 'Epic | Cerner | eClinicalWorks | Surescripts'

Don't Do This

Forgetting certification details

CMA, RMA, CCMA, and other certifications are minimum requirements for many positions. Bury them and ATS may miss them.

Do This Instead

List certifications prominently with issuing organization and date: 'CMA (AAMA) — Certified 2022, Valid through 2027'

Don't Do This

Using generic job descriptions

'Assisted physicians with patient care' could describe any medical assistant. It doesn't differentiate you.

Do This Instead

Add metrics and specifics: 'Assisted 3 physicians with 80+ daily patient encounters, reducing average exam time by 10%'

Don't Do This

Leaving out administrative skills

Many employers want 'back office' AND 'front office' skills. Focusing only on clinical work undersells your value.

Do This Instead

Balance clinical and administrative: Include scheduling, billing, prior authorization, and phone triage alongside clinical skills

Don't Do This

Not mentioning specialty experience

Dermatology, cardiology, pediatrics, and orthopedics require different skill sets. Specialty experience is valuable.

Do This Instead

Highlight specialty work: 'Medical Assistant — Dermatology' or 'Experienced in cardiology, ophthalmology, and primary care settings'

Don't Do This

Ignoring soft skills entirely

Patient communication and teamwork matter as much as clinical skills. Pure technical resumes miss the point.

Do This Instead

Show soft skills through achievements: 'Received 15+ positive patient reviews citing compassionate care and clear communication'

Before submitting your Medical Assistant resume, make sure it contains the right keywords. Our Keyword Scanner compares your resume against job descriptions to identify missing terms that could get your application filtered out by Applicant Tracking Systems. Paste your resume and a job posting below to see your keyword match score.
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ATS Keywords for Medical Assistant Resumes

Terms that help your resume pass applicant tracking systems

ATS Keywords

Click to copy • Include these naturally in your resume

CategoryRecommended Keywords
Clinical Skills
EHR & Technology
Administrative Skills
Safety & Compliance
Certifications
Soft Skills

Medical Assistant Resume Bullets You Can Copy

Achievement statements tailored to your experience

  • Measured vital signs and performed patient assessments for 40+ patients daily in high-volume primary care practice
  • Performed 25+ venipunctures daily with 95% first-stick success rate across pediatric and geriatric populations
  • Administered 15+ daily injections including IM, subcutaneous, and vaccines following CDC and state guidelines
  • Managed patient records in Epic EHR for 2,500+ active patients, ensuring 100% HIPAA compliance and same-day documentation
  • Processed ICD-10 and CPT coding for patient encounters, achieving 98% first-pass claim acceptance rate
  • Scheduled 100+ patient appointments weekly across 4 providers, reducing no-show rate from 18% to 8%
  • Performed and analyzed EKGs for cardiac patients, identifying abnormalities for physician review
  • Assisted with minor surgical procedures including biopsies, suture removal, and wound care
  • Facilitated 20+ telemedicine visits daily, managing patient check-in and technical troubleshooting
  • Trained 5 new medical assistants on clinical procedures, EHR documentation, and patient communication
  • Maintained 100% compliance with OSHA bloodborne pathogen standards and infection control protocols
  • Coordinated specialist referrals and prior authorizations, achieving 90% approval rate for specialty medications

Want personalized bullets? Our AI Bullet Generator creates achievement-focused bullets tailored to your experience.

Best Certifications for Medical Assistants

Credentials that boost your hiring chances

Certified Medical Assistant (CMA)

American Association of Medical Assistants (AAMA)

Considered the 'gold standard.' Requires graduation from CAAHEP/ABHES-accredited program. 200-question exam. Recertify every 5 years with 60 CEUs.

Registered Medical Assistant (RMA)

American Medical Technologists (AMT)

Offers multiple eligibility pathways including work experience. 210-question exam. Recertify every 3 years with 30 CEUs.

Certified Clinical Medical Assistant (CCMA)

National Healthcareer Association (NHA)

Popular entry-level certification. Can qualify through NHA-approved training or 1 year work experience. Recertify every 2 years.

National Certified Medical Assistant (NCMA)

National Center for Competency Testing (NCCT)

Flexible eligibility including military training and work experience. Good option for career changers.

Basic Life Support (BLS)

Required

American Heart Association / Red Cross

Required by most employers. Covers CPR, AED, and choking response for adults, children, and infants. Renew every 2 years.

Phlebotomy Technician Certification

Multiple organizations (ASCP, NHA, AMT)

Valuable add-on for medical assistants. Demonstrates specialized competency in blood draws and specimen handling.

Medical Assistant Resume Skills FAQ

Focus on clinical skills (vital signs, phlebotomy, injections, EKG), administrative skills (EHR documentation, medical billing, scheduling), and soft skills (patient communication, multitasking). Include specific EHR systems you've used (Epic, Cerner) and certifications (CMA, RMA). Tailor skills to match the job posting.

Certification isn't legally required in most states, but it significantly improves job prospects and salary. The CMA (AAMA) and RMA (AMT) are most recognized. Many hospitals and specialty practices require certification. Expect $2-4/hour higher pay with credentials.

According to the Bureau of Labor Statistics, the median annual wage for medical assistants was $44,200 in May 2024. Salaries range from $32,000-55,000+ depending on location, specialty, and certification. Surgical and specialty practices typically pay more than primary care.

List your externship like work experience, clearly labeled as 'Clinical Externship' or 'Practicum.' Include the facility name, dates, and specific skills you practiced. Quantify when possible: 'Performed 50+ phlebotomy draws during 160-hour externship' demonstrates hands-on experience.

Excellent. The Bureau of Labor Statistics projects 12% job growth from 2024-2034, much faster than average. Approximately 112,300 job openings are expected annually. Growth is driven by aging population, chronic disease management, and expanded roles in primary care.

Use exact keywords from job postings, spell out certifications fully, include specific EHR systems by name, quantify your clinical experience, and use standard section headers. Match terminology exactly: if the posting says 'prior authorization experience', use that phrase.

Both are widely recognized. CMA (AAMA) is considered the 'gold standard' with stricter requirements—you must graduate from an accredited program. RMA (AMT) offers more flexible pathways including work experience. Most employers accept either. Choose based on your eligibility and career goals.

Epic and Cerner are most common in hospitals and large health systems. eClinicalWorks, Allscripts, and athenahealth are popular in outpatient practices. Learn the system at your workplace thoroughly, and note any additional systems you've used—cross-system experience is valuable.

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